What we collect, what we never receive, and what you can ask us to do about it. Effective July 28, 2026.
ConsultKit never sends us anything about the people you assess. Your setup lives inside your own link, and everything a prospect enters stays in the browser on your tablet. We hold your email address because you gave it to us, and a payment record because you bought something. That is the whole list.
The assessment runs entirely in the browser on your device. Starting weight, goal weight, deadlines, calorie and macro figures, the printed plan — none of it is transmitted to us, and none of it is stored on our servers.
Your own setup — business name, colours, session rates — is carried in the part of your link after the # symbol. By the design of the web itself, that part of an address is never sent to a server. Not to ours, and not to anyone else's. It exists only in your browser and in whatever copy of the link you keep.
If you add your own Web3Forms key during setup, using that button sends the assessment summary through Web3Forms to your inbox. That is a service you have signed up to and hold the key for; we are not in the path and never receive a copy. Web3Forms handles that data under their own terms.
Without a key, the button opens your device's own mail app instead, and nothing leaves your device except the email you then choose to send.
Stripe takes the payment and gives us a record of the transaction: your email address, the amount, the country, and the last four digits of the card. We never receive or store your full card number. Stripe handles your payment details under their own privacy policy.
We keep purchase records for as long as tax and accounting law requires us to, which is generally seven years in Canada.
If you download a free guide or opt into our list, we hold your email address and any name you gave us, along with which emails you opened and which links you clicked. We use it to send you the thing you asked for and, if you agreed, occasional emails about our products.
Our email is run through Kit (formerly ConvertKit). Every email has an unsubscribe link, it works immediately, and unsubscribing from marketing does not stop us replying to a support request.
Our web host keeps standard server logs — IP address, browser, pages requested, timestamps — which we use to keep the site running and secure. We do not run advertising trackers, we do not sell or rent your information to anybody, and we do not build advertising profiles.
Fonts on our pages are served by Google Fonts, which receives the request as a normal part of loading a page.
The short list, and what each one gets: Stripe (payment details and your email), Kit (your email address and engagement), our web host (server logs), and Google Fonts (the request that loads a font). Where you have added your own Web3Forms key, that is your account and your relationship with them, not ours.
Some of these process data outside Canada, including in the United States. Where that happens they are bound by contractual terms intended to keep your information protected to a comparable standard.
You can ask us what we hold about you, ask us to correct it, ask us to delete it, and withdraw consent to marketing at any time. Write to privacy@trainerkit.co and we will respond within 30 days.
Depending on where you live you may have further rights — under PIPEDA in Canada, the GDPR in the UK and EU, or state privacy law in the US — and we will honour them. If you are unhappy with how we have handled a request, you can complain to your local privacy regulator; in Canada that is the Office of the Privacy Commissioner.
Our products are sold to fitness professionals and are not directed at children. We do not knowingly collect information from anyone under 16 through this website. Where a trainer uses one of our tools with a minor client, that information is handled by the trainer and never reaches us.
If we change this policy we will update the effective date at the top. Material changes will be sent to anyone on our list.
Lead Frog, 1500 West Georgia, Suite 1300, Vancouver, BC V6G 2Z6. Privacy questions and requests: privacy@trainerkit.co.